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Frequently Asked Questions

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How will my order be delivered to me?

We ship with Australia Post, shipping Australia-wide. Not currently shipping internationally. Currently we Australia Post for deliveries Your sweet treats will be wrapped with an insulated bubble wrap to guard against some heat. Same state delivery: 2–5 business days. Interstate delivery (metro to metro): 3–6 business days

What do I need to know?

We want you to enjoy our sweet treats so if your order arrives damaged/melted due to shipping, please email us with a photo and we will assess who is at fault and if we issue you with a partial refund, a full refund or a replacement of all your yummy treats.

Are All Aussie Sweet Treats Marshmallows free from allergens?

Our marshmallows, rocky road and brittle are all Gluten Friendly however are made on the same premises as the nut brittles therefore making the marshmallows being made within a nut facility, however great care is taken to avoid obvious cross contamination. Our brittle is dairy free and is made suitable for vegetarians and vegans. Our marshmallows are also free of dairy, egg, soy and gluten. Our Rocky Road are gluten friendly and again we take great care with cross-contamination where ever possible. The chocolate in the Rocky Road contains Soy and dairy so unfortunately we do not have soy-free chocolate to offer, but if you feel you would like to experience our Rocky Road you may contact us to find out if we will make a Rocky Road especially for you with a dairy free, soy free chocolate, this, of course may cost a little extra, but as we know chocolate is worth the extra money!! Feel free to contact us with any other questions regarding allergens and requests at info@allaussiesweettreats.com.au.

Tell us more about the gelatine

The gelatine we use is a high quality Halal gelatine, we feel when every ingredient is high quality no matter it's use makes for a superior product.

How long will the sweet treats last?

The marshmallows if kept within the packaging they arrive in and if the zip lock is used they will last for several months maybe more depending on the flavour, we have had customers tell us they have lasted for a year, they of course became lost in the dark places of their pantry as things often do, but we do not recommend misplacing these delicious sweet treats too often!! If you want them to last even longer they are able to go in the freezer, great if you are planning a special event or ordered more than you can eat! The brittle range are amazing kept in the sealed packaging, just be mindful of leaving them out in a humid envronment as the humidity will affect them and make them very very chewy and soft!!

Do you wholesale? How can I get bulk marshmallows/boxes of marshmallows in my shop or café?

Yes, we have a growing range of stores on our list and customers requesting them to be in their local store. We do wholesale and would love to see our products in your business. Contact us at info@allaussiesweettreats.com.au to see if your business is a good fit for our products. All products are available for wholesale.

Why are there differences in colour, shapes, and sizes?

All our products are handmade which makes them absolutely delicious but they may occasionally look different to their picture and have a slight variation in cut, colour or shape but will all be the same amazing taste!

Shipping australia Wide

FLAT RATE SHIPPING

Made with Halal Gelatine

THE BEST QUALITY

Handmade Treats with Love

FRESH FROM OUR KITCHEN TO YOU!

Deliciously different flavours

TASTE TINGLING FLAVOURS

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